Privacy Policy

Privacy Policy


Azenhas da Seda is committed to protecting and respecting the privacy of personal information of our websites visitors and of our clients. Our Privacy Policy explains clearly how we collect, use, communicate and disclose your personal information.
You have the right to be warned if the security of your personal data have been compromised; to request from us access to them; to data portability in certain circumstances; to ask us to update or to delete your personal information; and you have also the right to lodge a complain to the Supervisory Authority in your country if you believe that we have not complied with the requirements of the GDPR. To exercise your rights, please email

Website security

Our website are secure. In our website you can find links to our partners websites and others. Please be aware that we are not responsible for the privacy practices of such other sites.


Our website use cookies. For further information, please click the link of the message at the bottom of our website.

How do we collect personal information

We collect and process the information you give us by corresponding with us by phone, e-mail or otherwise.

What do we use this information for

We will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and the services that you request from us; to comply with portuguese law concerning hotels registration or mandatory personal accidents insurances; for the provision of the services to you; to notify you about changes to our service; for sales and marketing purposes; for distribution to third party suppliers that provide services to Azenhas da Seda, if and when applicable; for any other purpose with your consent.

What personal information do we collect and process

The personal information we may collect includes name, email address, telephone number, location, or any additional information you elect to provide directly to us.
We may also collect other personal information to comply a legal obligation, as mentioned above.

How do we protect personal information

We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We provide your information to our suppliers provided we are satisfied that they provide sufficient guarantees in respect of safeguarding your personal information and privacy rights, and that we have in place an appropriate agreement with them.

Choice/Opt-Out and Updating Information

If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. You may complete, update or remove your information at any time by reaching us at, and we will answer you within no more than 30 days of the date of your request.
Where required, in some cases we will keep personal information at least as long as necessary to comply with relevant regulatory requirements. We will also retain information, when and as long as necessary, to resolve legal disputes.

How long we will keep personal information

We will keep the database of our visitors and clients as long as we have a legitimate interest on it and as long as we have their consent.

Changes to our Privacy Policy

Any changes we may make to this Privacy Policy in the future will be posted on this page. Please check it back frequently to see any updates or changes.

Use of Cookies

What are cookies?

A cookie is a small text file that a site installs on your computer or mobile device when you visit it. These files allow the site to "remember" for a certain period of time its actions and preferences, including the username (where applicable), the language chosen, the size of the characters and other display settings. That's why when you go through the pages of a site or return to a site you've visited you do not have to re-indicate your preferences.

How do we use cookies?

Some of our pages use cookies to register:
- preferences in terms of visualization, such as parameters relating to contrast and color or size of the characters
- it was confirmed that you became aware of the installation of cookies
In addition, some videos embedded on our pages use a cookie to collect anonymous statistics about how people came to them and what videos they viewed.
The activation of cookies is not indispensable for the site to function, but it facilitates navigation. Cookies can be deleted or blocked, but doing so may disable some features of the site.
Information associated with cookies is not used to personally identify users. We only use cookies for the purposes mentioned.

How to control cookies?

You can delete the cookies you want. You can delete all cookies already installed on your computer or mobile device or activate an option available in most browsers that prevents it from being installed. If you do, you may have to manually configure some preferences whenever you visit a site and run the risk of disabling certain services and features. For more information, see