Find the answer to your questions
About the park
Is the Park open all year round?
AZENHAS da SEDA Park is opened from the beginning of the Spring until the end of the Autumn. Due to the weather conditions, the open and closing dates are announced in advance in our website and Facebook page.
In order to enjoy the services you provide do I just show up or do I have to book in advance?
AZENHAS da SEDA services, accommodation and activities, must be booked in advance. This allows us to manage the occupancy rate of both services more efficiently.
Am I allowed to bring pets to the Park?
In spite of our passion for animals, the presence of any kind of pet is not allowed in the Park.
What kind of WC/shower facilities does the Park offer?
The Park has a set of four individual WC/shower booths, which are fully equipped with toilet paper, hand cleanse gel, hand towels and running water heated by solar panels.
Clients taking part in the activities should bring their toiletries and bath towel, except for the guests of the Glamping tents who will have at their disposal towels and shower gel in their tent.
Does the Park have a restaurant or a small grocery store?
No, but the Park provides all the conditions necessary for clients to bring their own food and manage it during their stay:
- Common use kitchen, equipped with individual cupboards, refrigerators with customizable shelves, two kitchen sinks, a gas stove and basic kitchen utensils for cooking. There is no microwave and no oven.
- Self service coffee machine and tea packages.
- Outdoor picnic area, next to the river beach, equipped with tables and benches, two barbecue grills and the necessary utensils.
Clients are just required to bring coal and firelighters and their own tableware, except for the Glamping tents users that will have inside their cupboards tableware for 4 persons (dishes, cups, cutlery, napkins and picnic towel).
As a complement to the meals at AZENHAS da SEDA, we recommend five local restaurants specialized on regional Alentejo gastronomy that are located not too far from our Park, where you will be able to taste unique wines and delicacies.
Does AZENHAS da SEDA provide any kind of babysitting service?
No, at AZENHAS da SEDA we do not provide that kind of service.
Parents or family members are responsible for the guardianship and good behavior of children or youngsters in their charge, both within the premises of AZENHAS da SEDA Park and during the activities.
How do you ensure the safety of your guests?
The core staff of AZENHAS da SEDA Park lives on the premises on a permanent basis, throughout the whole year.
The premises are fenced and, in order to ensure full safety, the access gate is permanently kept closed, and only clients with booked activities or accommodation are let inside.
About the accommodation
What is “Kids Camping Experience”?
It’s a traditional camping experience for children and teenagers with an overnight stay in an igloo tent next to their parent’s Glamping tent. Includes mattress, pillow, sleeping bag, lantern, bath towel, and shower gel.
What are the check-in and check-out schedules of the Glamping Park?
Check-In: from 14H30 to 20H30 / Check-Out: from 09H00 to 13H00
I only wish to stay overnight at AZENHAS da SEDA, without participating in any activities. Is it possible?
AZENHAS da SEDA is a small oasis in Alentejo that benefits from a unique aquatic environment, quite unusual for this region of Portugal. Our accommodation services are exclusive to those who participate in our activities because we want our clients to experience and feel this aquatic environment as intensely as possible.
Does the accommodation include breakfast?
Due to the current pandemic situation and for safety reasons, the Breakfast-Box service has been suspended. However, the Park has conditions for customers to bring their own food and manage it during their stay.
To spend the night in a Glamping tent, do I need to bring bed linen?
All Glamping tents are equipped with everything you need for a comfortable night: sheets, pillows, comforters, bedspreads. We also provide bath towels and shower gel.
What is the minimum stay period?
The minimum period of stay is 2 nights, a rule that for a matter of coherence we will have to keep regarding all clients who visit us.
About the Activities
I only want to participate in your activities, not staying overnight. Is it possible?
Due to the current pandemic situation and to social distancing measures, reservations will not be accepted for activities only, during the 2020 season.
Are your activities “extreme”?
The activities at AZENHAS da SEDA are essentially tourist activities, and therefore designed to be accessible to everyone. All activities are supervised by expert guides, who guarantee the safety of the whole group and make sure that all participants are comfortable throughout the whole course.
What is the minimum age required to participate in the activities?
From 8 years old, with the exception of some activities where the minimum age is 13 years old.
However, for any of the situations it is imperative that the participants know how to swim and feel comfortable in the water.
Apart from the activities, what else can I do at AZENHAS da SEDA?
During your visit, you can relax on our river beach, read a book, or take a walk along the river. We also provide a Touring Guide-Map for long-term clients with suggestions for visits in this beautiful region.